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Managing Information Assets in the Public Sector
Conference 2004
Speaker Biographies

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Liam Barry

Liam Barry was born and educated in England where he practiced as a Senior Legal Executive with a City of London solicitor. In 1982 he and his family immigrated to Edmonton, where he joined the Government of Alberta with the Department of Energy and Natural Resources as a Clerk IV.

Since 1982 he progressed in the Ministry of Energy through the delivery of Land Status Automated System to Director of Application Support and Architecture. In 1999 he joined the Office of the Corporate Chief Information Officer and is currently Executive Director of Enterprise Architecture and Standards in the Office of the Chief Technology Officer and is accountable for the delivery of Enterprise Architecture, Technology Standards and the Chief Security Office.

Liam Barry, Executive Director, Enterprise Architecture and Standards Division, Alberta Innovation and Science; phone (780) 422-0042; liam.barry@gov.ab.ca

 
Nancy Brodie
At Treasury Board Secretariat Nancy Brodie has played a key leadership role in developing and applying information management approaches, standards and tools to enhance public access to Government of Canada programs, services and information sources. She chairs the Government On-Line Metadata Working Group and the Gateways and Clusters Content Management Committee.

In her previous position at the National Library of Canada, Nancy worked on a number of interdepartmental initiatives to improve access and dissemination of government information: the GILS Pilot Project, the Internet Guide, Common Look and Feel and development of the E-Cluster Blueprint. She held a number of management positions at the National Library.

Nancy Brodie was the winner of the 2002 Agatha Bystram Award for Leadership in Information Management from the Council of Federal Libraries and was awarded a Queen's Jubilee Medal.

Nancy Brodie, Information Management Advisor, Chief Information Officer Branch, Treasury Board of Canada Secretariat; phone (613) 946-5039; brodie.nancy@tbs-sct.gc.ca

 
Jim Connelly

Jim Connelly leads a group of Records Associates known as Connelly Consulting. For the past 13 years this firm has been based in St. Albert, Alberta. His recent speaking engagements include a half-day workshop on the ISO 15489 at the Calgary ARMA Conference in 2003 and an update at the Vancouver ARMA Conference in June 2004.

He also provided a half-day workshop for the Alberta Municipalities Association in Calgary in March 2004 on E-records and trends in RM. Jim is a past contributor to the Information Management Journal and speaks frequently across North America.

Jim and his team design and build records management programs for a variety of businesses and governments. Their emphasis has been on strategic planning, corporate records classification and retention system design, software selection, electronic records and document management.

Jim worked in recent years with various levels of government, health authorities, the oil industry, school boards and municipalities. Jim has more than 25 years of records management experience and is a Certified Records Manager (CRM). He has worked in the United States, the Caribbean, North Africa, the Middle East and South America on records management projects. As a result he has a unique perspective on records and document management.

Jim Connelly, CRM, Connelly Consulting; phone (780) 499-7200; jim@cccrecords.com

 
Fernand Cormier
Fernand Cormier has over 25 years of experience in the information management and information technology domains with several departments and agencies of the Government of Canada. He currently leads the Common Look and Feel Office of the Treasury Board of Canada Secretariat and is the Chair of the Government of Canada Internet Advisory Committee.

Fernand Cormier, Policy Analyst, Chief Information Officer Branch, Treasury Board of Canada Secretariat; phone (613) 946-7717; cormier.fernand@tbs-sct.gc.ca

 
Henry Dembicki
Henry Dembicki is the Privacy Impact Assessment Coordinator in the Information and Privacy Office, Alberta Human Resources and Employment. The Information and Privacy Office provides FOIP services for more than 60 public bodies including Alberta Children’s Services, the Persons With Developmental Disabilities Board, the Personnel Administration Office and the Child and Family Services Authorities.

Henry manages the Privacy Impact Assessment process and provides support on matters related to privacy and the collection, use and disclosure of personal information. Recent initiatives where the management of information related to compliance with privacy legislation has been a critical component include: the Contractor Privacy/Security Self-Assessment Questionnaire; the Children and Youth with Complex Needs Tracking System Privacy Impact Assessment; and Appropriate Use Guidelines for the Family Support for Children with Disabilities Information System.

Henry Dembicki, Privacy Impact Assessment Coordinator, Alberta Human Resources and Employment; phone (780) 422-7391; henry.dembicki@gov.ab.ca

 
David Deveau
David Deveau is currently the Executive Director, Information Management for the Nova Scotia Department of Justice, reporting to the Deputy Minister of Justice. His responsibilities include the Information Technology, FOIPOP, Central Records, Library Services, and Policy Planning and Research branches.

Before joining the government in June of 2003, David was a senior director with the third largest regional airline in the world. His responsibilities there included quality management, document and records control, information systems, library services, regulatory relations, and human reliability (human factors).

David is a Professional Engineer (Industrial) with a Master’s degree in Business Administration and an architectural degree. He considers a major part of his "education" to be extensive international travel from his time with the airlines. Making his home near Halifax, Nova Scotia, he is married with a "very active" two-year old daughter.

David Deveau, Executive Director, Information Management, Nova Scotia Department of Justice; phone (902) 424-7782; deveaudt@gov.ns.ca 

 
Jacob George
Jacob George Jacob handles the business and transportation portals for calgary.ca, the City of Calgary’s Web site. The city’s new Web site launched last year using Plumtree portal technology. Jacob is also the usability specialist in the City of Calgary’s Web communications team.

He has several years of previous experience in marketing, advertising and Web communications, with organizations like Mattel, J. Walter Thompson, Lowe Lintas and Telus.

Jacob George, Portal Publisher, The City of Calgary; phone (403) 268-6748; jacob.george@calgary.ca

 
Karina Guy
Karina Guy is a Senior Manager with the Control Assurance practice in the Calgary office of Deloitte & Touche LLP. With a broad skill set, she supports clients in Information Risk Management, Security Services, Privacy, and Content and Information Management.

Karina has successfully seen many clients through a full-scope implementation of IM and privacy program elements, in addition to supporting appropriate selection and implementation of relevant technology. She has proven ability to conduct legal research associated with information compliance, improve the compliance posture of the organization and facilitate the management of information as a key corporate asset.

Karina holds a Master’s degree from the School of Library, Archival and Information Studies at the University of British Columbia and is a Certified Information Systems Security Professional.

Karina Guy, Senior Manager, Enterprise Risk Services, Deloitte & Touche LLP; phone (403) 503-1409; kaguy@deloitte.ca

 
Allan Gunn
Allan Gunn Allan is the Assistant Deputy Minister and Chief Administrative Officer of the Ontario Ministry of the Environment’s Corporate Management Division. He is responsible for the strategic leadership of the Ministry’s business and financial planning functions, controllership, human resources, accommodations, quality service, freedom of information, environmental bill of rights and information management.

Allan has over 20 years of public sector experience that began with 8 years with the Alberta public service, and the last 2 of those years spent at the Ontario Ministry of the Environment.

Allan serves on a number of Ontario Public Service-wide roles, is a member of Chief Administrative Officers’ executive, and is a member of the Shared Services Bureau Customer Council and a number of Transformation Advisory committees.

Allan Gunn, Assistant Deputy Minister and Chief Administrative Officer, Ontario Ministry of the Environment’s Corporate Management Division; phone (416) 314-6424; allan.gunn@ene.gov.on.ca

 
Andy Gunn
Andy Gunn is a transplanted Easterner having arrived in Alberta 24 years ago with his wife Kate. Developing a passion for the Western Canadian landscape, Andy and Kate lived in Calgary and Victoria before settling in Edmonton. Andy completed his Bachelor of Arts in History at the University of Western Ontario, his Bachelor of Education at Queen's University and his Master’s of Public Administration at the University of Victoria. This year he achieved his Project Management Professional designation.

Andy has worked for the Province of Alberta since 1989, beginning as a contract consultant. He has held management positions with Alberta Government Services, Alberta Municipal Affairs, and Alberta Learning. The themes to his work life have been educational programming and developing new public services. As the Manager of Web Technology, he prepares the department’s IT strategic plan as well as project management and IT governance best practices. Andy is also responsible for the department’s Internet and Intranet sites.

Andy is an avid bicyclist and Internet user. He sits on the Board of Directors for the Boyle McCauley Health Centre and the TD Bank Friends of the Environment. His children, Hana and David, keep him and his wife very busy and supposedly young.

Andy Gunn, Manager, Web Technology, Alberta Municipal Affairs; phone (780) 422-8356; andy.gunn@gov.ab.ca

 
Wilma Haas
Wilma Haas is a 29-year career employee with the Government of Alberta. Her track record includes extensive executive and senior managerial-level experience in both line and staff/central agency departments. Her recent leadership roles have focused primarily on policy development and related initiatives reliant on the achievement of effective cross-Ministry innovation, cooperation and collaboration.

In her current role, Wilma is responsible for providing leadership to Service Alberta – a government-wide initiative to make it easier for Albertans to obtain information and services from their government through the service delivery channels of their choice. The first public deliverables – the Service Alberta Website and Call Centre – went live in June 2002. In February 2004, Wilma also assumed responsibility for the Provincial Registries portfolio with its associated responsibilities for overseeing the management of the province’s Motor Vehicle, Personal Property, Vital Statistics and Corporate Registries as well as managing the ongoing provincial business partnership with the Registry Agent Network to ensure successful delivery of registry services to Albertans through a small business model.

Wilma holds a Bachelor of Science Degree from the University of Calgary, a Master’s degree in Business Administration from the University of Alberta and is a designated Professional Manager. She is also a recipient of the Alberta Premier’s Award of Excellence for demonstrating superior customer service and business practices in meeting the needs of Albertans.

Wilma Haas, Managing Director, Service Alberta and Registries, Alberta Government Services; phone (780) 415-6092; wilma.haas@gov.ab.ca

 
Curtis Hancock
Curtis Hancock Curtis is the team lead/project coordinator for the Alberta Learning Information Service (ALIS) Web site. With years of experience, he has lead or contributed in the development of many successful Web sites for government, private and non-profit organizations. He has been innovative in developing strategies to ensure that the business needs of the organization and the needs of the client are optimized. He led the team for the ALIS Web site redesign project, which was recently awarded the Gold Premier's Award of Excellence.

Curtis Hancock, Team Lead/Project Coordinator, Alberta Learning Information Service (ALIS), Alberta Human Resources and Employment; phone (780) 422-5315;  curtis.hancock@gov.ab.ca

 
Lois Hawkins
Lois Hawkins Lois Hawkins has been the Assistant Deputy Minister, Information and Strategic Services, since May 1999. She provides leadership in strategic and business planning, policy, information and technology management, stakeholder and learning technologies, in support of lifelong learning. Responsibilities also include inter-provincial/federal activities, national/international education, and Aboriginal and immigration matters.

While with Alberta Advanced Education and Career Development Lois lead a team responsible for policy development, federal/provincial activities, immigration, learner issues, strategic planning and research, and information management, legislative services as Assistant Deputy Minister, Information and Policy Services.

Lois joined Alberta Career Development and Employment in 1989 as Director, Federal Provincial Activities Branch and then moved to Director, Policy Development.

Lois Hawkins, Assistant Deputy Minister, Information and Strategic Services, Alberta Learning; phone (780) 427-3663; lois.hawkins@gov.ab.ca

 
Maria Lee
Maria administers the content management system for the City of Calgary’s Web site that launched last year combining Plumtree portal technology and Microsoft Content Manager Server. Maria also leads the development and implementation of content standards for the City of Calgary’s Web communications team.

Maria has worked extensively in Web design, site development and marketing communications for the oil and gas and online data-storage industries. She continues to freelance for small business and agencies in the public and non-profit sectors.

Maria Lee, Content Management Analyst, The City of Calgary; phone (403) 268-2910; maria.w.lee@calgary.ca 

 
Andrew Lipchak
Andrew Lipchak is an independent consultant (Infotegrity Consulting) in information and knowledge management, primarily in relation to government and public sector organizations. He has advised federal and provincial departments and agencies on information management policy and program development. Clients include the Chief Information Officer Branch of Treasury Board Secretariat, Library and Archives Canada, the Office of the Auditor General, the Office of the Information Commissioner of Canada, and Citizenship and Immigration Canada.

The CIO Branch, Government of Canada, will publish a report on “Measurement and Evaluation in Information Management”.

Other clients include the International Records Management Trust, London, and the World Bank, with whom he is working to improve records systems in developing countries. The Public Policy Forum, Ottawa, in English and French, has published his report on information management, democratic governance and the global electronic environment. Andy has 30 years of experience in information management and policy development in government. He was a Manager of Policy and Planning for the Archives of Ontario as well as Manager of Corporate Information Policy for the Government of Ontario. In the latter position, he was responsible for government-wide policies, standards and processes for the management of records in all media. He streamlined key government records management processes for paper, electronic and other records. He was also an advisor to the Corporate Chief Information Officer of Ontario on e-government IM issues. He has spoken to government and non-government audiences on a wide variety of information management and knowledge management topics.

Andrew Lipchak, President, Infotegrity Consulting; phone (416) 486-5472;  infotegrity@rogers.com

 
Bonnie Lovelace
In her capacity as Executive Director of Strategic and Business Services, Bonnie is both the Chief Information Officer and the Senior Financial Officer for two ministries in the Government of Alberta.

She joined the Alberta Government in 1989 and has held several positions that focused on tax policy, business planning and reporting and the provincial budget and fiscal planning. Prior to joining the government, she worked in the management development and corporate banking fields. Bonnie has been in her current role since 1999, and holds business degrees from the University of Manitoba and the University of Alberta.

As Chief Information Officer, Bonnie has had the good fortune to work with a talented group of people who share her interest in the complex challenges, risks and frustrations inherent in the management of information in today’s business world. They are still in the early stages of developing and working through a plan that will enable their ministries and staff to handle information efficiently and knowledgably.

Bonnie and her team see the information world changing so fast that it’s difficult to keep up with the practices needed to handle it. Her role is to provide sponsorship and leadership so the information challenges are recognized as priorities in Finance and Revenue.

Bonnie Lovelace, Executive Director, Strategic and Business Services, Alberta Finance/Alberta Revenue; phone (780) 427-3052;  bonnie.lovelace@gov.ab.ca

 
Wayne MacDonald
Wayne MacDonald currently is FOIP Manager for Alberta Sustainable Resource Development. Wayne has extensive experience as a manager in the public service and possesses specialized knowledge related to the administration of access and privacy legislation at a federal, provincial and municipal level.

As an educator and expert on curriculum development Wayne created and successfully delivered Canada’s first online access and privacy program for the University of Alberta. The University of Alberta’s Information Access and Protection of Privacy Certificate Program examines theories, concepts and best practices related to the management, collection, use, sharing and securing of information assets held by an organization subject to access and privacy legislation. This innovative and leading edge program has received national and international recognition. The online courses and delivery system that Wayne developed are considered to be an excellent working model for delivery of adult education programming.

Wayne MacDonald, FOIP Manager, Alberta Sustainable Resource Development; phone (780) 644-5664; wayne.macdonald@gov.ab.ca 

 
Roger Mariner
Roger Mariner is the Director, Administrative and Information Services with Alberta Finance. He has over 25 years of management experience in the public and private sectors. He has served as a FOIP Coordinator in the Alberta Government for almost 10 years and has been responsible for, or otherwise involved in, other aspects of Information Management for much of his career. His academic achievements include a Bachelor’s degree in Business Administration and Commerce and a Master’s degree in Public Management from the University of Alberta.

Roger Mariner, Director, Administrative and Information Services, Alberta Finance and Revenue; phone (780) 415-9180; roger.mariner@gov.ab.ca

 
Tom Ogaranko
Tom Ogaranko is CEO and co-founder of Redengine Inc. Tom has participated in the formation of 5 companies, 2 government agencies and 1 government ministry.

With Tom’s active leadership, Redengine has being recognized as one of Alberta’s leading e-business solutions firms, recognized as one of the fastest growing companies in Alberta in 2002 and 2001, and Canada in 2003 and 2004. Tom is especially proud of the 97% customer retention rate over the same period – a testament to the enduring value of Redengine’s offerings.

Tom served as an active member of the ICT Task Force appointed by the Hon. Lorne Taylor in 1998 where he consulted widely with industry and public sector organizations, participating in the development of an ICT sector development strategy for the Alberta Government. Tom was also instrumental in the creation of the Government of Alberta’s Office of the CIO, its first business plan, a governance model, and government-wide information resource management strategy.

Tom Ogaranko, CEO, Redengine Inc.; phone (780) 414-0975; tom@redengine.com

 
Fay Orr
Fay Orr was appointed Deputy Minister of Alberta Government Services in October 2003.

In partnership with registry offices, Government Services delivers many of the services the provincial government provides to Albertans. The department also leads Service Alberta, a major provincial initiative that is making it easier for businesses and individuals in Alberta, Canada and around the world, to communicate in a manner of their own choosing with the Alberta government.

Ms. Orr’s firm belief that good communications is the key to good government, and her past success in strategic planning and management is proving helpful in ensuring high standards of consumer protection and access to information is provided to all Albertans.

Since joining the Alberta Public Service in 1987 she has held a number of increasingly senior positions with Federal and Intergovernmental Affairs and the Office of the Premier where she served as the Premier’s Director of Communications from 1998 to 2000 In June 2000, she became the managing director of the Public Affairs Bureau, a position she held until her appointment to Government Services.

Born in Winnipeg and raised in Toronto, Ms. Orr attended Queen’s University in Kingston, receiving a Bachelor’s degree in English and Political Science. She received a Degree in Journalism from Ryerson Polytechnical Institute in 1981. A passion for politics and public service led Ms. Orr to spend time in Little Rock, Arkansas as a volunteer worker in the Clinton presidential campaign. She was also a candidate for the Alberta Progressive Conservative Party in 1993.

Fay Orr, Deputy Minister, Alberta Government Services; phone (780) 427-0621

 
Marilyn Osborne
Marilyn Osborne Marilyn Osborne is the Executive Director of the Government Information Management Office (GIMO) in Library and Archives Canada (LAC), having assumed this position in June 2004 following the reorganization of the former National Archives and former National Library into the new knowledge institution Library and Archives Canada. GIMO is the Program Branch of the LAC which has the responsibility for LAC's legislated role in facilitating the management of Government of Canada information (including records and publications in any media). Prior to this, she was the Director General of the Government Records Branch of the National Archives of Canada. In that position, she oversaw an organization whose mandate was to facilitate the management of Government of Canada records and to acquire, describe, preserve and provide access to the archival records of Federal Government institutions.

Before joining the National Archives in 2001, Ms. Osborne was a senior manager in the Communications Security Establishment, a separate employer within the Department of National Defence, holding such positions as Director General of Corporate Services, and Director of Information Technology Security Strategic Services.

She graduated from Carleton University with an Honours Bachelor of Arts degree in English Literature.

Marilyn Osborne, Executive Director, Government Information Management Office, Library and Archives Canada; phone (613) 992-7287; marilyn.osborne@lac-bac.gc.ca

 
Jadranka Paskvalin
Jadranka Paskvalin is the Project Leader for the Manitoba Land Initiative, a corporate approach to geospatial information management in the Government of Manitoba. As the Project Leader, Jadranka is responsible for the conception, strategic planning and implementation of this cross-departmental, change-driven partnership program.

Beside the Manitoba Land Initiative, Jadranka is also responsible for the development of a corporate Information Management framework and strategy for the Government of Manitoba. Jadranka has a Master’s degree from the University of Manitoba, has experience in teaching at graduate and undergraduate levels, and for the last six years has been with the Government of Manitoba.

Jadranka Paskvalin, Project Leader, Manitoba Land Initiative, Government of Manitoba; phone (204) 945-6226; jpaskvalin@gov.mb.ca 

 
Brian Payne
Brian Payne is the Director of Information Management for Alberta Economic Development (AED). He oversees the department’s internal and external websites, the management of the Commerce Place Library, and handles the management of electronic information. AED recently implemented a new shared drive structure and practices, together with a basic metadata tool, taking an initial attempt at electronic information management. He will share the experience gained in going through the process of addressing issues with designing and using shared drives.

Brian Payne, Director, Information Management, Alberta Economic Development; phone (780) 427-6678; brian.payne@gov.ab.ca

 
Mark Prefontaine
Mark graduated from the Royal Military College in 1994 with Bachelor of Arts Degree, Honors Economics and Commerce. After spending five years in the Canadian Forces, he moved back to his hometown of Wetaskiwin to work with his father and grandfather in the family financial planning practice. Mark obtained his Certified Financial Planner (CFP) Designation in 1998.

From 1996 to 2000, he taught part-time courses in economics, finance and financial planning at Augustana University College in Camrose.

In 2003 he accepted a position of Senior Compliance Officer with Employment Pensions of Alberta Finance. As part of that position he is responsible for the regulation of locked-in accounts in Alberta, including the Financial Hardship Unlocking (FHU) Program.

He is currently a Level 2 Candidate in the Chartered Financial Analyst (CFA) Program.

He has been married to his wife Lisa for eight years and they have one son, Gavin. They have lived in Ponoka for the last five years.

He enjoys camping, fishing, waterskiing, golf and hockey.

Mark Prefontaine, Senior Compliance Officer, Employment Pensions, Alberta Finance; phone (780) 415-0516; mark.prefontaine.gov.ab.ca

 
Bernadette Resnik
Bernadette Resnik In her position as Consulting and Outsourcing Project Manager at TAB Canada, Bernadette is responsible for overseeing project management activities for consulting and outsourcing operations across Canada.

As a member of TAB’s ‘solution orientated – strategic thinking’ leadership team, Bernadette contributes to the development, deployment and maintenance of consulting and outsourcing methodology models and tools.

Bernadette’s career in records management spans 20 years, the last 10 of which she has spent with TAB Canada. She has been involved in numerous initiatives including developing and implementing strategic records management programs, classification schemes, retention schedules and inactive records management programs, in industry sectors such as oil and gas, utilities, land/property development, government, pharmaceuticals and finance.

Bernadette Resnik, Project Manager, Consulting and Outsourcing, TAB Canada; phone (403) 273-5400, ext. 5416; bresnik@tab.com 

 
Teresa Richey
With over 20 years of experience in the public sector, Teresa has spent the last 15 years designing, delivering, and overseeing the evolution of client focused electronic information services. This includes the deployment in 2000 of one of the first automated web content management systems in the Government of Alberta. Teresa has been involved in a detailed business needs assessment for integrated electronic information management since 2001 including business case development, RFP design, and vendor evaluations. She is currently planning and executing the delivery of a web publishing system as the first stage of an enterprise approach to Electronic Information Management and beginning the process of integrating the Ministry Records Management Program into the enterprise IM/IT strategy.

Teresa Richey, Web Services Coordinator, Alberta Infrastructure; phone (780) 422-0862; teresa.richey@gov.ab.ca

 
Dave Robertson
Dave Robertson is the Director of Information Architecture for Critical Mass, a Calgary interactive agency employed by some of the world’s most admired brands. Forrester Research, the technology industry's most highly regarded research firm, recently recognized Critical Mass for its exceptional user-centered design and strong creativity.

Dave specializes in making information easy to find and functionality easy to use. His work at Critical Mass includes site redesigns for Kaiser Permanente, Albertsons and NASA – organizing, mapping and documenting complex and content-heavy sites with sophisticated end-user requirements. He has also worked with Exelon Corporation, Dell Computers and Mercedes-Benz.

Prior to joining Critical Mass, Dave worked with Outcrop, a regional advertising agency in Northern Canada. His solid background in client relations and consultation was further honed through work with numerous new media clients in the public and private sectors.

Dave Robertson, Director of Information Architecture, Critical Mass; phone (403) 206-4319; daver@criticalmass.com

 
Kathryn Sykanda
Kathryn Sykanda is an Information and Privacy Policy Analyst with the Ontario Ministry of the Environment’s (MOE) Access and Privacy Office. At the MOE Kathryn has been involved with projects that explore innovative ways to improve the public’s access to environmental information and strategies to improve the ministry’s records management practices. Currently Kathryn is leading an information management assessment on behalf of the ministry. In her previous positions with the Ontario Public Service, Kathryn was involved in the development of strategies to support the government’s integrated service delivery agenda.

Kathryn Sykanda, Information and Privacy Analyst, Ontario Ministry of the Environment; phone (416) 212-6287; kathryn.sykanda@ene.gov.on.ca 

 
Tom Thackeray
Tom Thackeray is the Executive Director of the Government and Program Support Services Division with Alberta Government Services. In this role, his responsibilities include the administration of the Freedom of Information and Protection of Privacy Act as well as the recently enacted Personal Information Protection Act.

Tom’s group also has responsibility for administration of records and information management across the government. He recently received responsibility for all legislative planning for the department as well as the Compliance and Accountability branch, both which provide services across the department. His team is leading the implementation of a comprehensive Information Management Framework for Government of Alberta.

Previous to his current position, Tom spent a number of years in the Office of the Information and Privacy Commissioner as a Portfolio Officer and Health Team Leader.

Tom Thackeray, Executive Director, Government and Program Support Services, Alberta Government Services; phone (780) 415-5852;  tom.thackeray@gov.ab.ca

 
Steve Thompson
Steve Thompson is the Manager of Operations for the Office of the City Clerk for the City of Edmonton. He manages the corporate records program for the city including supervision of the corporate records advisory services unit, and the corporate records centre. Other responsibilities include the city’s FOIP program, information services for the Clerk’s office, and municipal elections and census services. Steve worked in Edmonton’s Parks and Recreation Department (now Community Services) for fourteen years in a variety of positions before coming to the Office of the City Clerk ten years ago. Steve holds the designation of Certified Records Manager.

Steve Thompson, Manager of Operations, Office of the City Clerk, City of Edmonton; phone (780) 496-8153; steve.thompson@edmonton.ca

 
Mark Vale
Dr. Mark Vale is President of Information Management & Economics, Inc. (IME). As an information economist with more than 25 years experience in the information industry, Dr. Vale is one of North America’s leading practitioners shaping the information and knowledge management disciplines.

Mark worked with a cross-government task force in Alberta to develop the Government of Alberta Information Management Framework and continues to work with the task force on implementing the framework. The asset management framework has become a model for other jurisdictions in Canada.

Mark has significant experience in analyzing the business operations of government service delivery, the application of information technology to improve how people work with and manage information, and improve access to government information and services.

Born in Toronto, Mark received his Master of Arts degree in economics from the University of California and his Ph.D. from Stanford University.

Mark Vale, President, Information Management & Economics, Inc. (IME); phone (416) 979-7259 ext. 27; mvale@ime.com

 
Peter Van Garderen
Peter Van Garderen is a Vancouver based consultant specializing in electronic records strategy and implementation. As a graduate of the University of British Columbia’s (UBC) Software Engineering and Master of Archival Studies programs Peter began his career as product manager for a local software developer and as project coordinator for the InterPARES research on the long-term preservation of electronic records. Peter is currently assisting the World Bank Group and the City of Vancouver Archives with digital preservation initiatives. Some of his other clients include the Insurance Corporation of British Columbia, the Ministry of the Interior of the Netherlands and the Botswana National Archives and Records Service. For the past six years Peter has also taught a course on the use of IT in Archives at UBC's School of Library, Archival and Information Studies.

Peter Van Garderen, Adjunct Professor, University of British Columbia Consultant, Artefactual Systems Inc.; phone (604) 377-0242;  peter@artefactual.com

 
Frank J. Work, Q.C.
Mr. Work was born in Calgary, received his Bachelor’s degree and Master’s degree in Environmental Design from the University of Calgary and obtained a law degree in 1981 from McGill University. After practicing corporate commercial law in Calgary, Mr. Work had the opportunity to work for the Attorney General of Bermuda. During his time in Bermuda, he was seconded to the United Nations Environmental Program.

After returning to Canada in 1987, Mr. Work took a contract position with the World Bank and was assigned to the country of Mauritius.

From 1991 to 1996 he worked as Parliamentary Counsel to the Legislative Assembly of Alberta, and spent time working as General Counsel to the Ethics Commissioner of Alberta. In 1996 he began his career at the Office of the Information and Privacy Commissioner as General Counsel and Assistant Commissioner. Mr. Work was appointed to a five-year term as Information and Privacy Commissioner in May 2002.

Frank Work, Information and Privacy Commissioner, Office of the Information and Privacy Commissioner; phone (780) 422-6860;  generalinfo@oipc.ab.ca

 
Kirby Wright
Dr. Kirby Wright is the Director of Knowledge Management and Research, Acton Consulting. His recent consulting engagements have including developing Knowledge Management (KM) strategies, designing communities of practice and knowledge networks and initiating processes to identify and provide access to sources of expertise in organizations.

Additionally, he has initiated a number of applied research studies focusing on measuring and expanding innovative capacity within organizations. Recent research activities have focused on the implications of KM for individual knowledge workers and professional experts. His work on the concept of Personal Knowledge Management emphasizes the need to understand KM from the context of professional problem-solving and decision-making practices.

Previously, Kirby has been affiliated with a number of post-secondary educational institutions, including the University of Alberta and Athabasca University. He has extensive experience and expertise in the design and teaching of online education programs, including delivering Knowledge Management courses at the graduate level.

Dr. Kirby Wright, Director of Research, Acton Consulting Ltd.; phone (780) 436-2518; kirby@consultacton.com

 
Date Created: November 4, 2004
Date Updated: November 4, 2004